Client Case Studies

Volume resourcing for top 5 UK bank

10th January 2018

At the end of last year we were approached by a top 5 UK based bank to provide a resource solution for an investment redress remediation project.

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Operations Manager for leading challenger bank

28th June 2017

Our team worked closely with the Senior Operations Manager at the bank to place an Operations Manager that the client had 100% confidence in.

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Helping to unravel Financial Crime

1st June 2016

We worked with a Challenger Bank to provide a small ‘pilot’ team of File Reviewers to compare and contrast against their existing team supplied by another resource company. Take a look at our success and how the project progressed.

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Pharmaceutical Technology Consultancy

16th March 2016

Here we illustrate how we worked closely with a large pharmaceutical consultancy in developing a strategy, roadmap and resource solution to a complex tech project.

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Flexible approach to Complaints Handling at a Big 6 Energy Firm

10th March 2016

One of the Big 6 energy firms wanted to move away from using experienced Complaints Handlers. Here’s how Grovelands approached this need, and successfully incorporated a team of people who completed the project to a high standard.

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PPI Complaints & Financial Crime Analysis at a large UK Retail Bank

10th March 2016

Over the past 4 years, we’ve worked closely with a large UK Retail Bank to improve their PPI complaints and financial crime analysis teams. This case study details our approach of embedding a temp-to-perm model, and the results we achieved.

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Digital Banking Implementation at a large Challenger Bank

10th March 2016

Our client is a large challenger bank, who enlisted Grovelands’ help in implementing a new range of Digital ATMs into their retail branch network. We’ve detailed how we successfully managed this complex project, along with the extra support we offered our client.

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